If you’re heading to the Landlord and Tenant Board (LTB) in Ontario—whether as a landlord or a tenant—being properly prepared can make a huge difference in the outcome of your case. The LTB resolves disputes related to evictions, rent increases, maintenance issues, and other rental disagreements, and the way you present your case can influence the decision in your favor.

This guide will walk you through everything you need to know to prepare for an LTB hearing, ensuring you present the strongest case possible.

1. Understand Why You’re Going to the LTB

Before preparing, make sure you understand the specific issue being addressed at the hearing. Common LTB cases include:

✅ Non-payment of rent (Landlord files an N4 Notice)✅ Illegal eviction (Tenant files a complaint against a landlord)✅ Maintenance and repair issues✅ Above-guideline rent increases✅ Landlord moving into the unit (N12 Notice)✅ Eviction for renovations or demolition (N13 Notice)

If you’re unsure about the reason for your hearing, check the official LTB applications and notices.

2. Gather Strong Evidence

📌 Your case is only as strong as the evidence you provide. Collect documents, communications, and any other materials that support your argument.

🏠 For Landlords:

✅ Lease agreements and payment records (to prove rent owed or lease violations)✅ Eviction notices and correspondence (emails, texts, or letters to the tenant)✅ Photos/videos of property damage (if applicable)✅ Maintenance records (if the case involves tenant complaints about repairs)✅ Witness statements (e.g., property managers or other tenants)

👤 For Tenants:

✅ Rent receipts and payment proof (to dispute non-payment claims)✅ Photos/videos of maintenance issues (mold, plumbing leaks, pests, etc.)✅ Emails or texts with the landlord (proving ignored requests or harassment)✅ Witness statements (e.g., other tenants with similar issues)✅ LTB complaint forms and supporting documents

For more on tenant rights and landlord obligations, check Understanding Ontario’s Rental Laws.

3. Know the LTB Hearing Process

LTB hearings can be in-person, by phone, or via video conference. Here’s what to expect:

📌 Step 1: Opening Statements – Each side presents their position.📌 Step 2: Evidence Submission – Parties submit and explain their documents.📌 Step 3: Witness Testimony – If applicable, witnesses give statements.📌 Step 4: Cross-Examination – You can question the other party’s claims.📌 Step 5: Final Arguments – Both sides summarize their case.📌 Step 6: Decision – The adjudicator may issue a decision immediately or later in writing.

For a full guide on how LTB hearings work, visit Tribunals Ontario’s LTB page.

4. Prepare Your Argument in Advance

📌 Your argument should be clear, factual, and well-organized.

✅ Write down key points you want to make.✅ Practice explaining your case in a logical order.✅ Anticipate counterarguments and be ready to respond.✅ Stay calm and professional—emotional arguments can weaken your credibility.

If you’re unsure how to structure your case, consider getting legal help. Book a consultation with Carson Frankum for expert assistance.

5. Understand LTB Deadlines and Procedures

🚨 Missing a deadline can hurt your case. Each LTB application has specific filing and response deadlines.

📌 For landlords:

• Eviction notices must be properly served before filing an application.
• If a tenant files a dispute, you must respond before the deadline.

📌 For tenants:

• If you receive an eviction notice, you must file a response before the hearing.
• If you’re filing a complaint about maintenance, rent increases, or illegal eviction, make sure you submit all required forms correctly.

For more on how to file LTB applications, visit How to File a Claim with the LTB.

6. Consider Mediation Before the Hearing

💡 Did you know? Many LTB cases settle before going to a full hearing.

✅ Mediation allows both parties to negotiate a resolution, often saving time and legal fees.✅ Common settlements include:

• Payment plans for overdue rent
• Agreements to complete maintenance work by a set deadline
• Revised lease terms

If you think settlement is an option, check How LTB Mediation Works.

7. What Happens After the Hearing?

🔹 If the LTB rules in your favor:✅ For landlords: You may receive an eviction order or rent repayment order.✅ For tenants: The LTB may order the landlord to make repairs, pay compensation, or stop an illegal eviction.

🔹 If you lose the case:🚨 You may be able to appeal the decision within a set time frame.🚨 Landlords must still follow legal eviction procedures (sheriff enforcement is required).

If you need help enforcing an LTB decision, check How to Enforce an LTB Order.

Final Thoughts: Be Prepared, Stay Professional

A successful LTB hearing comes down to evidence, preparation, and knowing your rights. Whether you’re a landlord filing for eviction or a tenant defending against unfair treatment, having a solid case can make all the difference.

If you need expert guidance, contact Carson Frankum today for legal assistance in your LTB case.